25 September 2017
Excellence in Execution – Singapore’s DBS Bank Success Story
Background:Singapore’s largest bank (in assets and customers) succeeded in transforming where so many others fail. They set out in 2011 to become Asia’s Bank of Choice in the New Asia in five years by implementing a strategy around 1) fixing the piping (internal processes), 2) improving customer service and 3) transforming the culture. They succeeded and 12 months ahead of schedule. The bank then won the first ever Euromoney Best Digital Bank in the World last year.
In this engaging keynote Robin Speculand shares what it takes to achieve excellence in execution with DBS as a case study. Speculand literally wrote the DBS official case after consulting to them and researching the case with the banks support. He will discuss:
- The Three Broad Themes for Achieving Excellence in Execution
- How DBS Bank leveraged The Three Broad Themes to execute its strategy
- Insights from how DBS succeeded
- Uncommon practices from successful leaders in executing strategy
The presentation is based on Speculand’s new book Excellence in Execution - HOW to Implement Your Strategy, with the foreword by Piyush Gupta, DBS, CEO.
Robin Speculand founded Bridges Business Consultancy Int, a specialist in strategy implementation in 2000 after leaving his position as Citigroup Regional Vice President, Corporate Bank, Asia Pacific. Since Bridges first assisted Singapore Airlines, its first client, it has helped governments, multinational corporations and local organizations across five continents achieve excellence in execution.